죽림 풍장
책 소개
대나무 우듬지가 울면서
무어라고 속삭이는지
초분 귀퉁이 헤진 틈 사이로 귀 기울였네
아직은 이승에 남아 있는 미련이
갈비뼈 사이사이
석류처럼 알알이 살아 숨쉬고
그 석류 속에 들어가 귀 기울이면
대나무 우거진 골에 세 들어 사는 동안
생전에 품어보지 못한 당신의 가슴속에도
잘 익은 석류가 알알이 있었음을
이제 겨우 알겠네
-「죽림 풍장 77」전문
이처럼 서애숙 시인은 죽음이 그냥 단순한 죽음이 아니라 새로운 삶의 시작이라고 생각하며 무서움과 두려움의 죽음으로서가 아니라 영원히 살아 숨 쉬는 대화와 축제의 노래들로 승화시키고 있다. 위 시에서 보여주듯 서애숙 시인은 ‘대나무 우거진 골에 세 들어 사는 동안’에도 ‘생전에 품어보지 못한 당신의 가슴’에 ‘잘 익은 석류가 알알이 있었음’을 알아내고 그 석류와의 대화를 통해 죽음을 삶의 노래로 격상시키고 있는 것이다.
이것은 서애숙 시인의 내면의식과 실제 삶의 모습과도 많이 닮아 있다. 서애숙 시인은 이 시에서 대화의 상대로 굳이 석류라는 매개체를 동원한 것은 그리스 신화에 의하면 석류가 ‘비옥함과 동시에 상실을 상징’하고 있기 때문이다. 이것은 서애숙 시인이 석류의 그러한 상징을 알고 시를 썼던 모르고 썼던 전혀 문제가 되지 않는다. 시인 자신이 이미 석류이기 때문이다. 석류 같은 삶을 살고 있기 때문이다.
그리스 신화에 의하면 “데메테르의 딸이자 봄의 여신인 페르세포네는 지옥에 있을 동안 석류 씨를 먹도록 하는 꾐에 빠져 매년 넉 달 동안 지옥으로 돌아가야 하는 벌을 받았다. 딸을 잃은 슬픔에 데메테르는 땅위의 것들을 기르는 일을 소홀히 하여 겨울이 오게 했다가 봄에야 생명이 되살아나도록 했다. 이 때문에 석류는 비옥함을 상징하는 동시에 상실의 상징이 됐다. 그래서 성모 마리아와 아기 예수의 그림에서 아기 예수가 들고 있는 과일은 그의 고난과 부활, 그리고 성모 마리아의 생식능력을 상징하는 용도로 쓰였다. 많은 씨는 교회의 전능한 권세를 나타내는 것으로 여겼다.”
여성으로서, 아내로서, 어머니로서, 시인으로서, 시낭송가로서, 성악가로서 시인은 왜 자신을 풍장(風葬)이라는 가장 애틋하고 서러운 장례의식(葬禮儀式) 속으로 끌어들이고 있는가?
시인은 왜 죽어서도 바람이길 원하는가?
살아서도 왜 바람이길 원하는가?
죽음마저도 축제로 승화시키고 있는가?
그 내면의식의 정체는 무엇인가?
이 같은 물음에 대해 서애숙 시인은 ‘시인의 말’을 통해 다음과 같이 대답하고 있다.
“어릴 적, 어머니의 고향인 진도 죽림(竹林)에선 씻김굿 판이 밤새워 벌어지곤 했다. 그 굿판 귀퉁이에서 밤 깊은 줄도 모르고 지켜보던 아이가 있었다. 수십 년의 세월이 흐른 뒤에도 그 굿판의 신령함은 아이의 내면의식에서 끊임없이 풍화작용을 하며 아이의 삶과 세계관을 추동하곤 했다. 이번 시집은 그 아련함의 추동으로 지난 15년 동안 써온 시들이다. 그 두루마리를 펴서 이제 세상에 내놓는다.”
이 내면의식이 바로 시인이 죽음을 축제로 승화시키는 이유이기도 하고, 살아서도 죽어서도 바람이길 원하는 답니다. 실제로 그러한 시편을 살펴보자.
나도 모르게 지은 죄에 묶여
내 영혼이 제 갈 길 가지 못하거든
부디 살풀이 한 가락 춰주오
그래도 제 갈 길 찾지 못하거든
바다소리 끊이지 않게
메아리라도 남겨주오
그런데도 제 갈 길 찾지 못하고 헤매거든
바람에 잘 말려
한지에 곱게 싸
깊은 땅 속에 묻어주오
지상에 두고 가야 할 마음자락
아직도 놓지 못하고 있는 이 탐욕 어여삐 여겨
부디 봉분 하나 만들어주오
-「죽림 풍장 84」 전문
서애숙 시인은 이처럼 다하지 못한 죽음이 삶이요, 다하지 못한 삶이 죽음인 것을 에둘러 노래하며, 다 죽지 못한 죽음이 삶일 때와 다 살지 못한 삶이 죽음일 때, 그 둘 사이의 사이가 마냥 앞뒤가 엇갈리는 모순이 아님을, 주검은 물론 살아있는 우리들에게도 확인시켜주고 있는 것이다. 서애숙 시인의 또 다른 명편인 「죽림 풍장 53」도 다음과 같은 명민한 감성과 촉각으로 죽음을 축제로 승화시키고 있다.
생전에 단 한 번도 꺼내놓지 못한 마음
단정하게 말라가며 고백합니다
백일홍같이 매끈한 허리에 감기고 싶었고
새벽별같이 푸르게 빛나던 그 눈에 빠지고 싶었고
장삼자락 휘날리던 그 바람 속에 감기고 싶었고
그 어진 미소 속에 나를 묶어두고 싶었습니다
그 마음 행여 놓으면
당신 영영 산문으로 접어 들까봐
아무도 몰래
가슴에 옹이로 남겨놓았는데
제가 먼저 이곳에 누울 줄 알았다면
당신 등 뒤에 풍경소리라도 남기고 올 걸
초분 위로 떨어지는 빗방울
소리 없어 더 아픕니다
서애숙 시인의 석류 같은 내면의식과 죽음에 대한 축제의 마음은 시인의 또 다른 시 「죽림 풍장 91」에서 정점에 다다른다.
죄 많은 상처가 사방에 흩어진다
온천지에 하얀 붕대가 머리띠를 두르고 날아다닌다
더러는 상수리나무를 휘감고
또 더러는 초분을 휘감고
또 더러는 우우거리는 노송을 휘감고
내 뼈도 휘감고
붕대가 붕대마저 휘감고
내 비로소 바람 되어 붕대 풀던 날에야
상처야말로 가장 아름다운 삶의 흔적임을 알았다
초막에 누워
내 마음의 상처가 별빛보다 더 찬란함을
비로소 알았다
이처럼 ‘바람 되어 붕대 풀던 날에야/ 상처야말로 가장 아름다운 삶의 흔적임을 알았다/ 초막에 누워/ 내 마음의 상처가 별빛보다 더 찬란함을/ 비로소 알았다’는 시인의 육탈적 고백은 (아직은 죽지 않았지만 언젠가는 닥쳐올) 시인의 죽음이 매우 성숙하고 농익은 죽음임을 우리들은 먼저 볼 수 있다. 더불어 그 주검이 단순히 자연의 이법에 따라 그냥 썩어가는 주검이 아니라 또 다시 맞이할 죽음 이후의 세상에서 더욱 확장되고 성숙한 살아있는 죽음인 것을 볼 수 있다. 시인이 죽음을 단순한 주검이 아니라 축제로 승화시키는 힘은 바로 거기서 나온다.
다음의 시는 서애숙 시인의 그러한 내면의식과 죽음의 축제의식을 진짜 축제의식으로 승화시켜주는 이 시집의 백미이자, 시인 자신의 죽음 너머 세계를 진짜 축제로 확실하게 명명하는 노래이기도 하다.
가난한 나를
고래등 같은 능선 아래 놓아두고 갔다
바람에 아주 잘 마를 자리에
나의 칠성판을 놓아두고 갔다
밤별들이 내려와
나에게 숙박계를 쓰라 한다
숙박계가 있어야 별이 될 수 있다고 한다
한 번도 숙박계를 쓰지 않고 살아온 무지랭이 인생인데
무어라 쓸까 망설이다
‘시인’이라고 딱 두 글자만 쓰고 말았다
눈을 들어 바라보니
밤별들이 자지러지게 웃고 있었다
여기 모인 별들은 다 시인이라고
-「죽림 풍장 94」 전문
밤하늘의 별들이 모두 ‘시인’이라니, 이 기막힌 상상과 발상이라니, 이 시 한 편으로 서애숙 시인은 이미 죽은 후의 자신의 모습을 예언하고 있다. 무려 15년에 걸쳐 102편으로 완성해낸 「죽림 풍장」이 단순히 죽음(혹은 주검)을 노래한 허무송(虛無頌)이 아니라 인생의 찬가(讚歌)로 돌려세우는 것도 이 때문이다.
무어라고 속삭이는지
초분 귀퉁이 헤진 틈 사이로 귀 기울였네
아직은 이승에 남아 있는 미련이
갈비뼈 사이사이
석류처럼 알알이 살아 숨쉬고
그 석류 속에 들어가 귀 기울이면
대나무 우거진 골에 세 들어 사는 동안
생전에 품어보지 못한 당신의 가슴속에도
잘 익은 석류가 알알이 있었음을
이제 겨우 알겠네
-「죽림 풍장 77」전문
이처럼 서애숙 시인은 죽음이 그냥 단순한 죽음이 아니라 새로운 삶의 시작이라고 생각하며 무서움과 두려움의 죽음으로서가 아니라 영원히 살아 숨 쉬는 대화와 축제의 노래들로 승화시키고 있다. 위 시에서 보여주듯 서애숙 시인은 ‘대나무 우거진 골에 세 들어 사는 동안’에도 ‘생전에 품어보지 못한 당신의 가슴’에 ‘잘 익은 석류가 알알이 있었음’을 알아내고 그 석류와의 대화를 통해 죽음을 삶의 노래로 격상시키고 있는 것이다.
이것은 서애숙 시인의 내면의식과 실제 삶의 모습과도 많이 닮아 있다. 서애숙 시인은 이 시에서 대화의 상대로 굳이 석류라는 매개체를 동원한 것은 그리스 신화에 의하면 석류가 ‘비옥함과 동시에 상실을 상징’하고 있기 때문이다. 이것은 서애숙 시인이 석류의 그러한 상징을 알고 시를 썼던 모르고 썼던 전혀 문제가 되지 않는다. 시인 자신이 이미 석류이기 때문이다. 석류 같은 삶을 살고 있기 때문이다.
그리스 신화에 의하면 “데메테르의 딸이자 봄의 여신인 페르세포네는 지옥에 있을 동안 석류 씨를 먹도록 하는 꾐에 빠져 매년 넉 달 동안 지옥으로 돌아가야 하는 벌을 받았다. 딸을 잃은 슬픔에 데메테르는 땅위의 것들을 기르는 일을 소홀히 하여 겨울이 오게 했다가 봄에야 생명이 되살아나도록 했다. 이 때문에 석류는 비옥함을 상징하는 동시에 상실의 상징이 됐다. 그래서 성모 마리아와 아기 예수의 그림에서 아기 예수가 들고 있는 과일은 그의 고난과 부활, 그리고 성모 마리아의 생식능력을 상징하는 용도로 쓰였다. 많은 씨는 교회의 전능한 권세를 나타내는 것으로 여겼다.”
여성으로서, 아내로서, 어머니로서, 시인으로서, 시낭송가로서, 성악가로서 시인은 왜 자신을 풍장(風葬)이라는 가장 애틋하고 서러운 장례의식(葬禮儀式) 속으로 끌어들이고 있는가?
시인은 왜 죽어서도 바람이길 원하는가?
살아서도 왜 바람이길 원하는가?
죽음마저도 축제로 승화시키고 있는가?
그 내면의식의 정체는 무엇인가?
이 같은 물음에 대해 서애숙 시인은 ‘시인의 말’을 통해 다음과 같이 대답하고 있다.
“어릴 적, 어머니의 고향인 진도 죽림(竹林)에선 씻김굿 판이 밤새워 벌어지곤 했다. 그 굿판 귀퉁이에서 밤 깊은 줄도 모르고 지켜보던 아이가 있었다. 수십 년의 세월이 흐른 뒤에도 그 굿판의 신령함은 아이의 내면의식에서 끊임없이 풍화작용을 하며 아이의 삶과 세계관을 추동하곤 했다. 이번 시집은 그 아련함의 추동으로 지난 15년 동안 써온 시들이다. 그 두루마리를 펴서 이제 세상에 내놓는다.”
이 내면의식이 바로 시인이 죽음을 축제로 승화시키는 이유이기도 하고, 살아서도 죽어서도 바람이길 원하는 답니다. 실제로 그러한 시편을 살펴보자.
나도 모르게 지은 죄에 묶여
내 영혼이 제 갈 길 가지 못하거든
부디 살풀이 한 가락 춰주오
그래도 제 갈 길 찾지 못하거든
바다소리 끊이지 않게
메아리라도 남겨주오
그런데도 제 갈 길 찾지 못하고 헤매거든
바람에 잘 말려
한지에 곱게 싸
깊은 땅 속에 묻어주오
지상에 두고 가야 할 마음자락
아직도 놓지 못하고 있는 이 탐욕 어여삐 여겨
부디 봉분 하나 만들어주오
-「죽림 풍장 84」 전문
서애숙 시인은 이처럼 다하지 못한 죽음이 삶이요, 다하지 못한 삶이 죽음인 것을 에둘러 노래하며, 다 죽지 못한 죽음이 삶일 때와 다 살지 못한 삶이 죽음일 때, 그 둘 사이의 사이가 마냥 앞뒤가 엇갈리는 모순이 아님을, 주검은 물론 살아있는 우리들에게도 확인시켜주고 있는 것이다. 서애숙 시인의 또 다른 명편인 「죽림 풍장 53」도 다음과 같은 명민한 감성과 촉각으로 죽음을 축제로 승화시키고 있다.
생전에 단 한 번도 꺼내놓지 못한 마음
단정하게 말라가며 고백합니다
백일홍같이 매끈한 허리에 감기고 싶었고
새벽별같이 푸르게 빛나던 그 눈에 빠지고 싶었고
장삼자락 휘날리던 그 바람 속에 감기고 싶었고
그 어진 미소 속에 나를 묶어두고 싶었습니다
그 마음 행여 놓으면
당신 영영 산문으로 접어 들까봐
아무도 몰래
가슴에 옹이로 남겨놓았는데
제가 먼저 이곳에 누울 줄 알았다면
당신 등 뒤에 풍경소리라도 남기고 올 걸
초분 위로 떨어지는 빗방울
소리 없어 더 아픕니다
서애숙 시인의 석류 같은 내면의식과 죽음에 대한 축제의 마음은 시인의 또 다른 시 「죽림 풍장 91」에서 정점에 다다른다.
죄 많은 상처가 사방에 흩어진다
온천지에 하얀 붕대가 머리띠를 두르고 날아다닌다
더러는 상수리나무를 휘감고
또 더러는 초분을 휘감고
또 더러는 우우거리는 노송을 휘감고
내 뼈도 휘감고
붕대가 붕대마저 휘감고
내 비로소 바람 되어 붕대 풀던 날에야
상처야말로 가장 아름다운 삶의 흔적임을 알았다
초막에 누워
내 마음의 상처가 별빛보다 더 찬란함을
비로소 알았다
이처럼 ‘바람 되어 붕대 풀던 날에야/ 상처야말로 가장 아름다운 삶의 흔적임을 알았다/ 초막에 누워/ 내 마음의 상처가 별빛보다 더 찬란함을/ 비로소 알았다’는 시인의 육탈적 고백은 (아직은 죽지 않았지만 언젠가는 닥쳐올) 시인의 죽음이 매우 성숙하고 농익은 죽음임을 우리들은 먼저 볼 수 있다. 더불어 그 주검이 단순히 자연의 이법에 따라 그냥 썩어가는 주검이 아니라 또 다시 맞이할 죽음 이후의 세상에서 더욱 확장되고 성숙한 살아있는 죽음인 것을 볼 수 있다. 시인이 죽음을 단순한 주검이 아니라 축제로 승화시키는 힘은 바로 거기서 나온다.
다음의 시는 서애숙 시인의 그러한 내면의식과 죽음의 축제의식을 진짜 축제의식으로 승화시켜주는 이 시집의 백미이자, 시인 자신의 죽음 너머 세계를 진짜 축제로 확실하게 명명하는 노래이기도 하다.
가난한 나를
고래등 같은 능선 아래 놓아두고 갔다
바람에 아주 잘 마를 자리에
나의 칠성판을 놓아두고 갔다
밤별들이 내려와
나에게 숙박계를 쓰라 한다
숙박계가 있어야 별이 될 수 있다고 한다
한 번도 숙박계를 쓰지 않고 살아온 무지랭이 인생인데
무어라 쓸까 망설이다
‘시인’이라고 딱 두 글자만 쓰고 말았다
눈을 들어 바라보니
밤별들이 자지러지게 웃고 있었다
여기 모인 별들은 다 시인이라고
-「죽림 풍장 94」 전문
밤하늘의 별들이 모두 ‘시인’이라니, 이 기막힌 상상과 발상이라니, 이 시 한 편으로 서애숙 시인은 이미 죽은 후의 자신의 모습을 예언하고 있다. 무려 15년에 걸쳐 102편으로 완성해낸 「죽림 풍장」이 단순히 죽음(혹은 주검)을 노래한 허무송(虛無頌)이 아니라 인생의 찬가(讚歌)로 돌려세우는 것도 이 때문이다.
작가 소개
저 : 서애숙
전남 목포에서 태어나 조선대학교 정책대학원을 수료했으며, 2001년 계간 《문학과경계》 여 름호에 「일로 연꽃 방죽에서」 외 4편이 당선되어 작품 활동을 시작했다. 시집으로 『세상 뜨는 일이 저렇게 기쁠 수 있구나』, 『죽림 풍장』 등이 있으며, 한국작가회의 회원으로 활동하고 있다. 또 시의 대중화운동을 위해 시낭송가로 활동하며 재능시낭송협회 광주지회장을 역임하고, 현재는 광주전남 우리가곡부르기 이사로 활약 하고 있다. 어릴 적부터 못다 이룬 음악에 대한 목마름으로 늦 나이에 대학에 들어가 성악공부를 하며 자신의 시에 곡을 붙이고 노래하는 재미로 세상 소풍을 즐기고 있다.
목 차
죽림 풍장 1·······························································10
죽림 풍장 2·······························································11
죽림 풍장 3·······························································12
죽림 풍장 4·······························································13
죽림 풍장 5·······························································14
죽림 풍장 6·······························································15
죽림 풍장 7·······························································16
죽림 풍장 8·······························································17
죽림 풍장 9·······························································18
죽림 풍장 10·····························································19
죽림 풍장 11·····························································20
죽림 풍장 12·····························································21
죽림 풍장 13·····························································22
죽림 풍장 14·····························································23
죽림 풍장 15·····························································24
죽림 풍장 16·····························································26
죽림 풍장 17·····························································28
죽림 풍장 18·····························································29
죽림 풍장 19·····························································30
죽림 풍장 20·····························································31
죽림 풍장 21·····························································32
죽림 풍장 22·····························································33
죽림 풍장 23·····························································35
죽림 풍장 24·····························································36
죽림 풍장 25·····························································38
죽림 풍장 26·····························································39
죽림 풍장 27·····························································40
죽림 풍장 28·····························································42
죽림 풍장 29·····························································43
죽림 풍장 30·····························································45
죽림 풍장 31·····························································47
죽림 풍장 32·····························································48
죽림 풍장 33·····························································50
죽림 풍장 34·····························································51
죽림 풍장 35·····························································52
죽림 풍장 36·····························································53
죽림 풍장 37·····························································54
죽림 풍장 38·····························································56
죽림 풍장 39·····························································57
죽림 풍장 40·····························································58
죽림 풍장 41·····························································59
죽림 풍장 42·····························································60
죽림 풍장 43·····························································61
죽림 풍장 44·····························································62
죽림 풍장 45·····························································63
죽림 풍장 46······························································64
죽림 풍장 47······························································65
죽림 풍장 48······························································66
죽림 풍장 49······························································67
죽림 풍장 50······························································68
죽림 풍장 51······························································69
죽림 풍장 52······························································70
죽림 풍장 53······························································72
죽림 풍장 54······························································73
죽림 풍장 55······························································74
죽림 풍장 56······························································75
죽림 풍장 57······························································76
죽림 풍장 58······························································77
죽림 풍장 59······························································78
죽림 풍장 60······························································79
죽림 풍장 61······························································80
죽림 풍장 62······························································81
죽림 풍장 63······························································82
죽림 풍장 64······························································83
죽림 풍장 65······························································84
죽림 풍장 66······························································85
죽림 풍장 67······························································86
죽림 풍장 68······························································87
죽림 풍장 69······························································88
죽림 풍장 70······························································89
죽림 풍장 71······························································90
죽림 풍장 72······························································91
죽림 풍장 73······························································92
죽림 풍장 74······························································93
죽림 풍장 75······························································94
죽림 풍장 76······························································95
죽림 풍장 77······························································96
죽림 풍장 78······························································97
죽림 풍장 79······························································98
죽림 풍장 80······························································99
죽림 풍장 81·····························································100
죽림 풍장 82·····························································101
죽림 풍장 83·····························································102
죽림 풍장 84·····························································103
죽림 풍장 85·····························································104
죽림 풍장 86·····························································105
죽림 풍장 87·····························································106
죽림 풍장 88·····························································107
죽림 풍장 89·····························································108
죽림 풍장 90·····························································109
죽림 풍장 91·····························································110
죽림 풍장 92·····························································111
죽림 풍장 93·····························································112
죽림 풍장 94·····························································113
죽림 풍장 95·····························································114
죽림 풍장 96·····························································115
죽림 풍장 97·····························································116
죽림 풍장 98·····························································117
죽림 풍장 99·····························································118
죽림 풍장 100···························································119
죽림 풍장 101···························································120
죽림 풍장 102···························································121
해설│유종인·····························································122
죽림 풍장 2·······························································11
죽림 풍장 3·······························································12
죽림 풍장 4·······························································13
죽림 풍장 5·······························································14
죽림 풍장 6·······························································15
죽림 풍장 7·······························································16
죽림 풍장 8·······························································17
죽림 풍장 9·······························································18
죽림 풍장 10·····························································19
죽림 풍장 11·····························································20
죽림 풍장 12·····························································21
죽림 풍장 13·····························································22
죽림 풍장 14·····························································23
죽림 풍장 15·····························································24
죽림 풍장 16·····························································26
죽림 풍장 17·····························································28
죽림 풍장 18·····························································29
죽림 풍장 19·····························································30
죽림 풍장 20·····························································31
죽림 풍장 21·····························································32
죽림 풍장 22·····························································33
죽림 풍장 23·····························································35
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죽림 풍장 44·····························································62
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죽림 풍장 46······························································64
죽림 풍장 47······························································65
죽림 풍장 48······························································66
죽림 풍장 49······························································67
죽림 풍장 50······························································68
죽림 풍장 51······························································69
죽림 풍장 52······························································70
죽림 풍장 53······························································72
죽림 풍장 54······························································73
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죽림 풍장 56······························································75
죽림 풍장 57······························································76
죽림 풍장 58······························································77
죽림 풍장 59······························································78
죽림 풍장 60······························································79
죽림 풍장 61······························································80
죽림 풍장 62······························································81
죽림 풍장 63······························································82
죽림 풍장 64······························································83
죽림 풍장 65······························································84
죽림 풍장 66······························································85
죽림 풍장 67······························································86
죽림 풍장 68······························································87
죽림 풍장 69······························································88
죽림 풍장 70······························································89
죽림 풍장 71······························································90
죽림 풍장 72······························································91
죽림 풍장 73······························································92
죽림 풍장 74······························································93
죽림 풍장 75······························································94
죽림 풍장 76······························································95
죽림 풍장 77······························································96
죽림 풍장 78······························································97
죽림 풍장 79······························································98
죽림 풍장 80······························································99
죽림 풍장 81·····························································100
죽림 풍장 82·····························································101
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죽림 풍장 84·····························································103
죽림 풍장 85·····························································104
죽림 풍장 86·····························································105
죽림 풍장 87·····························································106
죽림 풍장 88·····························································107
죽림 풍장 89·····························································108
죽림 풍장 90·····························································109
죽림 풍장 91·····························································110
죽림 풍장 92·····························································111
죽림 풍장 93·····························································112
죽림 풍장 94·····························································113
죽림 풍장 95·····························································114
죽림 풍장 96·····························································115
죽림 풍장 97·····························································116
죽림 풍장 98·····························································117
죽림 풍장 99·····························································118
죽림 풍장 100···························································119
죽림 풍장 101···························································120
죽림 풍장 102···························································121
해설│유종인·····························································122
01. 반품기한
- 단순 변심인 경우 : 상품 수령 후 7일 이내 신청
- 상품 불량/오배송인 경우 : 상품 수령 후 3개월 이내, 혹은 그 사실을 알게 된 이후 30일 이내 반품 신청 가능
02. 반품 배송비
| 반품사유 | 반품 배송비 부담자 |
|---|---|
| 단순변심 | 고객 부담이며, 최초 배송비를 포함해 왕복 배송비가 발생합니다. 또한, 도서/산간지역이거나 설치 상품을 반품하는 경우에는 배송비가 추가될 수 있습니다. |
| 고객 부담이 아닙니다. |
03. 배송상태에 따른 환불안내
| 진행 상태 | 결제완료 | 상품준비중 | 배송지시/배송중/배송완료 |
|---|---|---|---|
| 어떤 상태 | 주문 내역 확인 전 | 상품 발송 준비 중 | 상품이 택배사로 이미 발송 됨 |
| 환불 | 즉시환불 | 구매취소 의사전달 → 발송중지 → 환불 | 반품회수 → 반품상품 확인 → 환불 |
04. 취소방법
- 결제완료 또는 배송상품은 1:1 문의에 취소신청해 주셔야 합니다.
- 특정 상품의 경우 취소 수수료가 부과될 수 있습니다.
05. 환불시점
| 결제수단 | 환불시점 | 환불방법 |
|---|---|---|
| 신용카드 | 취소완료 후, 3~5일 내 카드사 승인취소(영업일 기준) | 신용카드 승인취소 |
| 계좌이체 |
실시간 계좌이체 또는 무통장입금 취소완료 후, 입력하신 환불계좌로 1~2일 내 환불금액 입금(영업일 기준) |
계좌입금 |
| 휴대폰 결제 |
당일 구매내역 취소시 취소 완료 후, 6시간 이내 승인취소 전월 구매내역 취소시 취소 완료 후, 1~2일 내 환불계좌로 입금(영업일 기준) |
당일취소 : 휴대폰 결제 승인취소 익월취소 : 계좌입금 |
| 포인트 | 취소 완료 후, 당일 포인트 적립 | 환불 포인트 적립 |
06. 취소반품 불가 사유
- 단순변심으로 인한 반품 시, 배송 완료 후 7일이 지나면 취소/반품 신청이 접수되지 않습니다.
- 주문/제작 상품의 경우, 상품의 제작이 이미 진행된 경우에는 취소가 불가합니다.
- 구성품을 분실하였거나 취급 부주의로 인한 파손/고장/오염된 경우에는 취소/반품이 제한됩니다.
- 제조사의 사정 (신모델 출시 등) 및 부품 가격변동 등에 의해 가격이 변동될 수 있으며, 이로 인한 반품 및 가격보상은 불가합니다.
- 뷰티 상품 이용 시 트러블(알러지, 붉은 반점, 가려움, 따가움)이 발생하는 경우 진료 확인서 및 소견서 등을 증빙하면 환불이 가능하지만 이 경우, 제반 비용은 고객님께서 부담하셔야 합니다.
- 각 상품별로 아래와 같은 사유로 취소/반품이 제한 될 수 있습니다.
| 상품군 | 취소/반품 불가사유 |
|---|---|
| 의류/잡화/수입명품 | 상품의 택(TAG) 제거/라벨 및 상품 훼손으로 상품의 가치가 현저히 감소된 경우 |
| 계절상품/식품/화장품 | 고객님의 사용, 시간경과, 일부 소비에 의하여 상품의 가치가 현저히 감소한 경우 |
| 가전/설치상품 | 전자제품 특성 상, 정품 스티커가 제거되었거나 설치 또는 사용 이후에 단순변심인 경우, 액정화면이 부착된 상품의 전원을 켠 경우 (상품불량으로 인한 교환/반품은 AS센터의 불량 판정을 받아야 합니다.) |
| 자동차용품 | 상품을 개봉하여 장착한 이후 단순변심의 경우 |
| CD/DVD/GAME/BOOK등 | 복제가 가능한 상품의 포장 등을 훼손한 경우 |
| 상품의 시리얼 넘버 유출로 내장된 소프트웨어의 가치가 감소한 경우 | |
| 노트북, 테스크탑 PC 등 | 홀로그램 등을 분리, 분실, 훼손하여 상품의 가치가 현저히 감소하여 재판매가 불가할 경우 |